Imagine what you could do with the most reliable internet connection in Madison.

The success of your business depends on your connections– to the cloud, to your data, to customers, to the world. 5NINES makes it easy for you to connect to and between all of them.

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Always On…
Always Available Internet

Yes, 5NINES can offer you high speed internet up to 1 Gigabit, just like the other bigger providers, but we’re not interested in bamboozling you with “Speed” marketing. Most normal internet users only need 10 to 25 Megabit internet service. If you provide quality performance based internet like 5NINES that’s plenty of bandwidth for web browsing, news reading, online shopping, and video streaming.

Equally important as “Speed” is “Latency” and “Availability”.

Most users are fed up with their internet service providers because of these factors. Some providers don’t build and manage their networks well, so the have lots of downtime, which means you can’t get to the Internet- bad “Availability”.

They also don’t interoperate well with other providers such that there are large “delays” and “lags” when users try to go to websites and get content from streaming providers- bad “Latency”.

5NINES prides itself (and our customers recognize this) on network build and management that achieves the lowest “Latency” and highest “Availability”. Our high-performance network provides you with diverse upstream pathways for load balance and auto fail overs.

Finally, 5NINES has a talented staff and is a local small business that gives excellent “People Focused” customer service and flexible service packages. We don’t hide our real pricing in product bundles and allow our retail customers to switch packages and activate and deactivate service easily and quickly.

Internet Reality: Internet is Shared

Your Internet performance depends on who you are sharing it with. The speed advertised by most Internet Service Providers (ISP) is a “theoretical” peak speed and only possible if you are the only one using the Internet from your ISP, which today is extremely unlikely. In the end, you may be paying for a theory.

5NINES Reality: Engineered ISP

It is very difficult to determine in advance what your precise Internet access speed will be, there are just too many variables, but one thing is absolutely certain: you will never enjoy the theoretical peak speed.

That is why at 5NINES we don’t advertise THEORETICAL speeds. We advertise ACTUAL speeds, which is a speed that you are likely to enjoy when you are our customer.

We “engineer” our ISP so that the actual speeds are obtainable and desirable. We do this by engineering the whole link, so that advertised speeds match experienced speeds, and you pay for reality.


What is 5NINES Engineered ISP?


Your choice of Internet Service Provider (ISP) has a lot to do with your overall Internet Experience. This is an important decision that will affect your working, studying, and entertainment. 5NINES has differentiated themselves from other ISPs by becoming an “Engineered ISP.” What does that mean?

First, let’s look at the non-Engineered ISP. These providers buy a big pipe to the Internet, and then, they try to resell it to as many subscribers as possible. Usually selling way more access than they can deliver. The more subscribers they have, the more money they will make, and the more likely their customers will have poor network response. The amount of overpacking is called “over-subscription rate.” ISP over-subscription rates are often in range of 25:1 or 50:1 or even 100:1, which means the ISP is selling 100 times more access bandwidth than they are purchasing in uplink bandwidth.

5NINES offers an Engineered ISP service with a well understood oversubscription rate. If the amount of subscriber bandwidth sold exceeds a certain amount, 5NINES will augment its uplink bandwidth. This along with our Bandwidth and Congestion Management is our “5NINES Engineered ISP”.

What does it mean for you?

Divergence of various sources of power and networking that are physically and structurally remote from each other.

Symmetrical uplink and downlink speeds are ideal for working from home, studying or conducting business.

Network redundancy by eliminating all single points of failure which makes failovers automatic and almost undetectable by subscribers.

Resilient network design enables a quick recovery from the complete failure of a core device or the catastrophic event (e.g. fire or explosion).

Guaranteed high-performance Internet that includes latency, jitter, loss and capacity as well as network security, and superior services from local experts.


Business Internet

The success of your business depends on your connections- to the cloud, to your data, to the world. 5NINES makes it possible for your business to connect to and between them all.


Multi-Tenant Internet

If you are a building owner or property manager you know internet service is a top priority for your residents. Offer them exceptional internet with an easy system for them to subscribe, upgrade and use the second they move in.


Residential Internet

Tenants can sign-up, upgrade and modify their 5NINES internet needs directly through a custom site created for our residential customers. Our reliable service keeps residential internet hassle-free.

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